Terms of service

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Carto.pk - Terms of Service

Welcome to Carto.pk. By accessing or using our website and purchasing products from us, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General Overview

  • Carto.pk operates an online e-commerce store in Pakistan selling mixed-category retail items.

  • We reserve the right to update or change any part of these Terms of Service at any time without prior notice.

2. Products & Pricing

  • All prices on Carto.pk are listed in Pakistani Rupees (PKR).

  • We try our best to ensure accurate product display, colors, and specifications. However, actual colors may vary slightly depending on screen displays.

  • Prices and product availability are subject to change without prior notice.

3. Orders & Payment Terms

  • Cash on Delivery (COD): Available for eligible items across Pakistan. Payment must be made in cash to the courier representative upon package receipt.

  • 50% Advance Payment Items: Certain items require a 50% advance deposit before dispatch (indicated on the product page). Orders for these items will only be processed after payment verification via WhatsApp screenshot (03269487022).

  • We reserve the right to refuse or cancel any order due to incorrect pricing, out-of-stock items, or suspicion of fraudulent activity.

4. Delivery & Shipping

  • Orders are generally delivered within 2 to 5 working days across Pakistan.

  • Courier representatives will attempt delivery up to 2 times. Please keep the exact cash amount ready and answer calls from courier riders to avoid order return/cancellation.

5. Accuracy of Billing & Account Information

  • You agree to provide current, complete, and accurate delivery information (full name, complete address, active phone number) for all purchases made at our store.

6. Intellectual Property

  • All content, images, graphics, and logos on this website belong to Carto.pk and may not be reproduced or used without express written permission.

7. Contact Information

For questions about the Terms of Service or order inquiries, please contact us:

  • WhatsApp / Phone: 03269487022